HOW TO PLACE AN ORDER
All orders are processed promptly via online shopping
cart or call 586.630.3180 or 734.604.2590.
COLORS
While we make every effort to accurately display the
colors of our items on this website, we cannot guarantee
that the colors displayed will be completely accurate as
each monitor renders colors differently.
PAYMENT
OPTIONS
We accept Visa, MasterCard and Discover. We do not ship
C.O.D.
ORDER
PROCESSING
All orders are
shipped USPS (United States Postal Service). Online
orders are only accepted for the United States. For Canadian or
International orders, please contact Customer Service at
586.630.3180 or 734.604.2590.
RETURNS
All returns must be sent back within 15 days of receipt.
All merchandise must be returned in new condition with
all packaging. Refunds are issued back to the credit
card used. NO exceptions. Customer is responsible for
ALL shipping costs. No credits will be issued for
shipping charges.
All internet order returns are sent to:
Canine Innovations Inc.
P.O. Box 393
Mt. Clemens, MI 48046-0393
Customer Service:
586-630-3180
734-604-2590
NO
TOLERANCE FRAUD POLICY
In our goal to protect our customers, we employ the
latest in anti-fraud software.
SHIPPING
AND HANDLING
We ship to all 50 of the United States. We cannot ship
to Post Office Boxes. All orders are shipped USPS
(United States Postal Service).
SALES
TAX
Sales tax is only charged to orders being shipped to
Michigan. A sales tax of 6% is added to your order.
PRIVACY
We respect your privacy and will never share your
information with third party sources.
COMMUNICATIONS
We may have a need to communicate with our customers
through email in regards to an order. It is the
responsibility of the customer to check their email at
the email address provided to us.
CAUTION
INFORMATION
Use only Canine Innovations refill cartridges in the Pet
ConvincerTM.. Other cartridges may contain impurities or
damage the device. and will void the warranty. WARNING: CONTENTS
UNDER PRESSURE. DO NOT PUNCTURE OR INCINERATE. Completely
discharge C02 cartridge before opening or injury may occur. Keep CO2
cartridges out of direct sunlight and temperatures above
120"F/'49C°. Do not store in an enclosed vehicle. Do not
discharge toward face
or body. KEEP OUT OF REACH OF CHILDREN.
WARRANTY INFORMATION
The Pet ConvincerTM .is backed by a manufacturer's 90
day limited warranty. If the product is found to be detective in
materials or workmanship within 90 days of purchase. it will be
replaced by Canine Innovations at no charge. Canine Innovations will
not be responsible for any incidental or consequential damages or
for any loss arising in connection with the use or inability to use
this product. .This warranty excludes defects or damage due to
misuse. abuse or neglect. Contact Canine Innovations fur details.
Restrictions may apply.
LEGAL
INFORMATION
While every effort is made to have precise information
listed on
www.petconvincer.com
and
www.canineinnovations.com, Pet Convincer and Canine
Innovations, Inc. will not be held responsible for any
typos or misinformation listed on our website in regards
to the products' description, photo or pricing. Patent(s)
Pending.
MORE
QUESTIONS
Contact Customer Care at
customerservice@canineinnovations.com.
We reserve the right to change this Online Store Policy
without notice.
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